General
What languages do you offer and how do you approach language learning?
At Ling, we are happy to offer you the opportunity to learn a new language from 60+ native languages and vice versa. Whether you want to learn Spanish from English, or Hindi from Tamil, we have you covered! All of our languages feature speech from a ...
How to customize your account on Ling app
Ling app lets you customize your account to suit your preferences and needs. This can make your language learning more fun and effective. Here are some of the things you can do to personalize your account: Edit Name & Profile Picture You can change ...
How to Master Vocabulary in Context with Ling
Hello, Lingsters! We are thrilled to announce a new feature in our Ling language learning app that we believe will take your studies to the next level. Our latest feature in the New Vocabulary screen allows you to click and see each word translation ...
The Ultimate Guide to Ling’s Achievement System
Learning a new language can be a rewarding adventure, but it also requires persistence and dedication. To keep you motivated and show you how far you’ve come, we have an achievement system that rewards your efforts and progress. The achievement ...
How to make the most of Ling’s resources: Blog, Podcast, and Scholarship
Ling is more than just a language-learning app. It also provides a variety of resources to help you enhance your language skills in different ways. Whether you are just starting out or already fluent, you can find something useful and interesting on ...
How to get Ling Premium and what you can use to pay
Want to get your hands on Ling Premium? You have three options! You can purchase it from the app itself, from the Google and Apple Stores, or directly from our website. The available payment methods on Google Play Store and App Store may vary ...
Why do you only accept certain answers and how to report alternatives?
Do you ever feel like you’re stuck in your language learning journey, even though you know your answer is right? This can be annoying and demotivating, especially when you’re working hard to learn a new language. But what’s the reason behind this? It ...
How can I keep track of my language-learning progress at Ling?
Ling is an awesome app for anyone who wants to learn a new language. You can have fun with games, chat with other learners, and explore different cultures. Ling can help you speak like a native in no time. But how do you know if you’re making ...
Easily adjust the font size on your device in a few simple steps
If you're having trouble reading the words, sentences or dialogues on the Ling app, you can adjust the font size to make it easier to read How to Change the Font Size on Your Android Device Here's how to do it: Open the Settings app on your device. ...
Why was I not refunded for my subscription(On hold payment)?
The charge you are seeing on your bank or card statement is actually an authorization request from Google. Authorization requests are used by Google to verify the validity of your card and ensure that you have sufficient funds to make the purchase. ...
If I change devices, can I use my Pro version on the new device?
Great news, you can purchase our Premium version, you can still use it if you change to a new device even if it is a different operating system, from Android to iOS or Ling Web or from iOS to Android or Ling Web or from Ling Web to Android or iOS. It ...
What is an email ticketing system? What is a ticket?
Some customers ask us this kind of question. Therefore, we summarize some useful information related to the questions for you. What Is Email Ticketing System? This system is from Zoho Desk and it as simple as an email inbox is, it comes with its set ...
What to do if your app is crashed? (Android version)
The app is freezing! The app is not working on my phone! This issue occurs sometimes on the Android device. Therefore, we want to help you fix this problem. First of all, we have to inform you that sometimes this issue is caused by a lack of memory ...
View, change or submit a new ticket in Customer Self Service Portal
We have Customer Self Service Portal where you can read the Q&A(s) for the issues you have encountered with our applications. You can also contact us by submitting a ticket, viewing and changing your tickets in your portal. Please follow the steps ...