Why do you only accept certain answers and how to report alternatives?
Do you ever feel like you’re stuck in your language learning journey, even though you know your answer is right? This can be annoying and demotivating, especially when you’re working hard to learn a new language. But what’s the reason behind this?
It has to do with the structure of the language you’re learning. In English, you can often change the order of words in a sentence without changing the meaning. But not all languages are like that. Some languages have more flexibility in how they arrange words, while others have less.
To make sure you have the best language learning experience, the app only accepts the correct translation that follows the structure you learned in the lessons. However, if you think your answer is right and should be accepted, you can send it to us as an alternative solution. Our language team will check it and add it to the app later if it meets our standards.
Submit alternative answer
To send us an alternative answer, you can report it directly from the app and from the lesson where you want to submit it. Just follow these steps:
Our language team will review and add these alternative answers to our database. Our goal is to help you have a smooth and fun language learning journey. So, if you have any questions or feedback, please feel free to contact us. We’re always here to support you!
Enjoy learning with Ling!
---
If you have any questions or face any issues with the app, you can contact support@ling-app.com. We'll get back to you within 24 hours!
Moreover, we'd love to hear what you think of our Ling app! Schedule a call with us here to share your feedback and get 3 months using Ling Premium for yourself or a friend/family member for FREE.
At Ling, we want to unite the world by connecting people from different cultures.
---
Related Articles
View, change or submit a new ticket in Customer Self Service Portal
We have Customer Self Service Portal where you can read the Q&A(s) for the issues you have encountered with our applications. You can also contact us by submitting a ticket, viewing and changing your tickets in your portal. Please follow the steps ...How to practice sorting a sentence in Ling's Native Sorting and Target Sorting Games
Ling's sorting-a-sentence games help you form short and simple sentences. These games also help you learn about speech and how certain words in the target language are positioned in a sentence. In each lesson, there are 2 types of sort-a-sentence ...How to play the Dialogue Game in Ling
In the Dialogue game, you need to fill-in-the-blanks of the dialogue with the correct word given at the bottom of the screen. If you're still having trouble playing this game, please read the instructions below! Before starting this game, make sure ...What to do if I cannot write? (WriteMe app)
I cannot write. The app does not let me write, what should I do? We got some emails to report us that they cannot write on WriteMe app. Sometimes this occurs because our app is a bug at that part and sometimes doesn't. Every time that our customers ...Settings in Simply Learn app - Customize your language learning
In Simply Learn app for learning languages, you can configure the settings to customize your learning program. From Home screen, open the left-side menu, then go to Settings. 1. Male version: In some languages such as Thai, man and woman use ...