There is no sound in the app. How to fix audio issues in Ling?

There is no sound in the app. How to fix audio issues in Ling?

Ling is a language learning app that helps you learn new languages through fun and interactive exercises. One of the features of Ling-app is that you can listen to native speakers and practice your pronunciation. However, sometimes you might encounter audio issues that prevent you from hearing the sound from the app. Here are some possible causes and solutions for this problem.

Cause 1: Your device’s volume is muted or too low.
  • Solution: Check your device’s volume settings and make sure it is not muted or too low. You can adjust the volume by using the buttons on the side of your device or by swiping down from the top of the screen and tapping the volume icon.

Cause 2: Your device’s sound mode is silent or do not disturb.
  • Solution: Check your device’s sound mode and make sure it is not set to silent or do not disturb. You can change the sound mode by swiping down from the top of the screen and tapping the sound icon. You can also go to your device’s settings and look for sound or notification options.

Cause 3: Your device’s speaker or headphone jack is damaged or dirty.
  • Solution: Check your device’s speaker or headphone jack and make sure it is not damaged or dirty. You can try cleaning it with a soft cloth or a cotton swab. You can also try using a different pair of headphones or speakers to see if the problem persists.

Cause 4: Your app’s audio settings are disabled or incorrect.
  • Solution: Check your app’s audio settings and make sure they are enabled and correct. You can access the audio settings by tapping the menu icon on the top left corner of the app and then tapping settings. You can then tap audio and adjust the volume, speed, and voice options.

Cause 5: Your app’s data or cache is corrupted or outdated.
  • Solution: Check your app’s data or cache and make sure they are not corrupted or outdated. You can clear the data or cache by going to your device’s settings and looking for apps or applications. You can then tap Ling-app and then tap storage. You can then tap clear data or clear cache. Note that this will delete your app’s progress and preferences, so make sure you back up your data before doing this.

If you encounter some sentences or words that don't have audio, but others do, this issue might be coming from the app. Please send us a report using the "Error Report Button" (Flag or Exclamation mark) from the same screen where you found the issue. This way, we know exactly where the word/sentence is and can fix the sound as soon as possible. 

We hope this article helps you fix the audio issues in Ling-app. If you have any questions or face any issues with the app, you can contact support@ling-app.com. We'll get back to you within 24 hours!

At Ling, we want to unite the world by connecting people from different cultures.
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