Ling app doesn't load. How can I fix it?

Ling app doesn't load. How can I fix it?

This issue could be happening because of the following reasons:

1. No internet connection.
When you open Ling for the first time, it will take more time for the app to download the content from our server. That being said, a strong internet connection is required for this process. 

2. Operation System isn't compatible.
We're always trying to improve the quality and security of our app by using new technologies. Currently, Ling app is compatible with Android version 5 or higher versions and iOS version 11 or higher versions. If your device is using an outdated OS version, Ling may crash when you open it. Please check and upgrade your OS version first and try opening the app again. 

3. Low device storage.
When your device is overloaded with many applications, you risk running out of storage space. This means that Ling won't be able to download content from our server. In this case, all you need to do is uninstall any unused applications, clear cache and storage, and try opening the app again. 

4. The app contains an issue.

If you've already checked the three reasons mentioned above but are still facing issues with the app, this could be due to bugs. In this case, please try to uninstall and then reinstall the app on your device. If the issue continues, contact our support team at We will investigate and fix your problem ASAP!

Ling wants to inspire everyone to connect through language!

    • Related Articles

    • Can I learn languages with Ling on a computer?

      Yes, you can learn languages with Ling on a computer! You can even sync your progress from your computer to your mobile app. Access the Ling Web version here: Why should you learn with Ling Web? 1. FREE: Premium users ...
    • Settings in Simply Learn app - Customize your language learning

      In Simply Learn app for learning languages, you can configure the settings to customize your learning program.  From Home screen, open the left-side menu, then go to Settings.    1. Male version: In some languages such as Thai, man and woman use ...
    • Hacks to learn all 60+ languages in Ling app without buying different subscriptions

      What makes Ling stand out amongst all other language apps is its high number of language courses. Currently, Ling offers 60+ languages, and each language has over 200 lessons! If you're a language lover and want to learn several languages at a time, ...
    • Can I use Ling app when I don't have internet connection (offline)?

      The Ling app currently doesn't offer offline mode, but you can still enjoy learning without an internet connection! Here's how: While online, open the unit(s) you would like to learn The app will automatically download and store the content in your ...
    • How to change the native language in Simply Learn app?

      When you learn a language with Simply Learn app, the translation for words & sentences, as well as the buttons are displayed in a native language. For example, if you are Korean and you learn Thai, your native language is Korean while your target ...