Ling app doesn't load. How can I fix it?

Ling app doesn't load. How can I fix it?

This issue could be happening because of the following reasons:

1. No internet connection.
When you open Ling for the first time, it will take more time for the app to download the content from our server. That being said, a strong internet connection is required for this process. 

2. Operation System isn't compatible.
We're always trying to improve the quality and security of our app by using new technologies. Currently, Ling app is compatible with Android version 5 or higher versions and iOS version 11 or higher versions. If your device is using an outdated OS version, Ling may crash when you open it. Please check and upgrade your OS version first and try opening the app again. 

3. Low device storage.
When your device is overloaded with many applications, you risk running out of storage space. This means that Ling won't be able to download content from our server. In this case, all you need to do is uninstall any unused applications, clear cache and storage, and try opening the app again. 

4. The app contains an issue.

If you've already checked the three reasons mentioned above but are still facing issues with the app, this could be due to bugs. In this case, please try to uninstall and then reinstall the app on your device. If the issue continues, contact our support team at support@ling-app.com. We will investigate and fix your problem ASAP!

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At Ling, we want to enable everyone to learn something new every day.
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