If I change device, can I use my pro version on new device?

If I change device, can I use my Pro version on the new device?

When you purchase our Premium version, you can still use it if you change to a new device. Please note that your new device also need to be the same operating system with your previous device (our PRO version cannot be transferred between Android and Apple). 


To restore the purchase

For Android

you can simply log in to the same account you used on the old device and download the app with this account. 
You may delete Data and Cache of Google Play Store App and our app. Please follow these steps: 

1. Go to device Settings
2. Open App Manager (maybe called Apps on some devices)
3. Select our app
4. Select Storage (it may be located in a different place depending on your device)
5. Delete the Data and Cache
6. Go back to the App Manager
7. Select Google Play Store
8. Delete Google Play Store app data and cache
9. Restart your device
10. Open Google Play Store app. 
11. Search any app 
12. Open our app again. 

To restore the purchase, you can simply log in to the same account you used on the old device. 

In the case you use multiple Google accounts, make sure the account you used to purchase the app is put on the top of the account list. Go to Device Settings > Accounts > Google. 


For iOS

Same as android(simply log in to the same account you used on the old device and download the app with this account) but in case the app is still locked, please click "Restore purchase" in the settings screen



In addition, you can contact us anytime at support@simyasolutions.com if you have any questions and suggestions or encounter any issues while using our apps. 
------ 

Learn Speaking, Write and more with mini-games in Ling app: https://get.ling-app.com/nAWo
Instagram: https://www.instagram.com/ling_app/ 
Facebook: https://www.facebook.com/simya.learn.languages/
Youtube: https://www.youtube.com/channel/UCjM2-M1SS2X0_ESkL3efhKw

    • Related Articles

    • If I change my phone, can I still access my Premium version?

      Yes! Since your premium version is associated with your Google Account (for Android devices) or Apple Account (for iOS devices), all you have to do to access your premium version is log into the Ling app on your new phone with the same account that ...

    • I can't access my Premium account. How can I fix it?

      It's very frustrating when one day, you suddenly realize that you can't access your Ling Premium account. There's probably a lot going through your head, like, "Was my subscription lost?" But don't worry! Your subscription details are attached to ...

    • What to do if your app is crashed? (Android version)

      The app is freezing! The app is not working on my phone!  This issue occurs sometimes on the Android device. Therefore, we want to help you fix this problem. First of all, we have to inform you that sometimes this issue is caused by a lack of memory ...

    • What will I get when I buy a Premium version in Simply Learn Android app?

      "If I buy a Pro version in Simply Learn Android app, what will I get? Do I have to pay for upgrading the app?"  In Simply Learn Android app, you can choose to buy each language course or buy all 50 languages at a better price:  The Premium version in ...

    • Ling Premium: monthly, yearly or lifetime subscriptions cost

      Right now, Ling offers 60+ language courses, with each language having over 200 lessons! The first two beginner units and the first 2 topics in Chatbot feature are FREE no matter the language. You can also use Ling on your laptop and, if you log in ...