If I change device, can I use my pro version on new device?

If I change device, can I use my pro version on new device?

When you purchase our Premium version, you can still use it if you change to a new device. Please note that your new device also need to be the same operating system with your previous device (our PRO version cannot be transferred between Android and Apple)


To restore the purchase

For Android

you can simply log in to the same account you used on the old device and download the app with this account. 
You may delete Data and Cache of Google Play Store App and our app. Please follow these steps: 

1. Go to device Settings
2. Open App Manager (maybe called Apps on some devices)
3. Select our app
4. Select Storage (it may be located in a different place depending on your device)
5. Delete the Data and Cache
6. Go back to the App Manager
7. Select Google Play Store
8. Delete Google Play Store app data and cache
9. Restart your device
10. Open Google Play Store app. 
11. Search any app 
12. Open our app again. 

To restore the purchase, you can simply log in to the same account you used on the old device. 

In the case you use multiple Google accounts, make sure the account you used to purchase the app is put on the top of the account list. Go to Device Settings > Accounts > Google. 


For iOS

Same as android(simply log in to the same account you used on the old device and download the app with this account) but in case the app is still locked, please click "Restore purchase" in the settings screen



In addition, you can contact us anytime at support@simyasolutions.com if you have any questions and suggestions or encounter any issues while using our apps
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Learn Speaking, Write and more with mini-games in Ling app: https://get.ling-app.com/nAWo

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